Terms & Conditions

Terms & Conditions


Return Policy for Cancellations

Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You

must advise us in writing of your cancellation and any such cancellation must be signed by the

person who made the original purchase. The goods must be returned to us undamaged in the

original packaging within 7 calendar days. Buyer is responsible for return shipping.

Please ensure that your courier company offers tracking facilities as any returned goods lost in transit will not be replaced or refunded.




Return Policy for Warranties/ Faulty Products

All our products at The USB Shop are covered with a 6 month warranty. This excludes any physical or

water damaged goods. A detailed email outlining the problem must be sent to us. We will first try to

trouble shoot via email to ensure that the goods are not sent back unnecessarily. If not, the goods

must be returned to us for testing and we will get back to you ASAP. Buyer is responsible for return

shipping. Please ensure that your courier company offers tracking facilities as any returned goods

lost in transit will not be replaced or refunded.